Q: How far in advance do you need?
a: 3 weeks to a months notice is the safest bet. Please always feel free to ask about your date so I can give you my availability. It's also never too early to secure your order!
Q: Do you have a storefront I can come to?
A: No, I don't. I work in a home-based kitchen
Q: Do you have ready made items?
A: No, everything I make is made to order. Being a home baker I don't keep anything on hand unless it was ordered. I occasionally may have extras and may post them for sale. So be sure to follow along on my social media for any possible extra goodies!
Q: What are the prices for iced cookies?
A: Custom iced cookie prices vary upon design, size and the amount of detail needed. The starting price for custom orders are $60/dozen.
Q: What's the minimum amount I can order?
A: My minimum is 1 dozen for custom orders. However, during the holidays I typically offer iced cookie sets which range in amounts!
Q: How will my cookies be packaged?
A: All of my cookies come heat sealed in clear bags to ensure freshness. I can also tie bags individually with ribbon, however I do charge extra for this packaging style. The cookies are then placed in a box for easy transportation.
Q: How do I store my cookies? Can I freeze them?
A: Please do not refrigerate your cookies! Keep cookies in your provided heat sealed bags until you're ready to serve. Keep any extras in a cool dry place; cookies should keep fresh for about 2 weeks time - however, they are best eaten within a few days! You can also freeze any extras to eat at another date. How to freeze your cookies: Do NOT take cookies out of heat sealed bags. Place the unopened heat sealed cookies in an airtight container, wrap in plastic wrap and put into freezer. When you're ready to thaw, remove airtight container from the freezer and allow to thaw for 6 hours or over night. Please do NOT open the container until the cookies are completely thawed - this could allow the cookies to become moist in the bag and ruin the design!
transporting & storing your cake
Please pick up and hold your cake from the bottom of the box - never hold a cake box by the sides. Doing so may damage the sides of the cake! Cakes MUST be transported on a flat surface; this is crucial to ensure your cake stays safe and travels without damage. The best option is the front passenger floor of your vehicle. Please drive responsibly and slowly. I am not responsible for any damage made to the cake once it has left the premises. In the warm seasons it is important to keep your cake cool and also your car during transport. Do NOT keep cake in direct sunlight or in especially hot conditions - as the icing will eventually begin to melt and your cake eventually can fall apart. I recommend refrigerating your cake and then removing it from the fridge 30 minutes to 1 hour before eating so it can get back to room temperature.
Q: What are your cake prices?
A: Round cakes- each is composed of three layers of cake except the 4" which is composed of 2 layers.
4" - $25
6' - $45
8'' - $65
10'' - $85
12'' - $105
A: Sheet cakes
9x13 - $50
11x15 - $65
12x18 - $85
PLEASE keep in mind...these are all STARTING prices. If you order specialty flavors or anything extra (filling flavor, fresh fruit, flowers, etc) or if it's more of a complex design, the price will increase from the original.
Q: Do you use fondant?
A: I don't. I feel the best of my artistic ability lies within buttercream icing. I only use fondant if needed for particular cakes like a Unicorn cake.
ordering + delivery
Q: How do I place an order?
A: Placing an order is very easy. You can place an order through the 'contact' section on my website, email, text or call me. Ideally, you give me all the information you have regarding your event: When, what you're ordering, flavors, sizes, colors/designs, as well as any photos you may have for inspiration that you'd like me to base your order off of.
Q: Do you deliver?
A: Depending on the location, I can deliver. Delivery starts at $20 but final price is determined by the mileage ($1.50 per mile one way)
Q: How do I pick up my order?
A: After your order is placed and we have discussed a pick up day, I will then give you the pick up address and we will decide on a time that works best for pick up. Please, be respectful of the pick up time we decide on. I understand that things can happen and you may be running late, but please let me know if the time is going to be an issue ahead of time. I don't always have the opportunity to wait longer than the pick up time we chose so please be courteous to me and my time.
Q: Do I need to pay a deposit?
A: Most orders do require a deposit, especially larger orders. I ask for 25% of your order total. It is to be paid ASAP after the order is placed. If I do not receive your deposit, I cannot guarantee your date will be saved. The remaining balance is due no later than one week prior to the order date.
Q: What happens if I need to cancel my order and I already paid a deposit?
A: Unfortunately, deposits are non-refundable --cancellations take away a spot that another customer could have taken. I apologize for any inconvenience. Deposits also cannot be transferred over to another event order.
All products are produced in a home kitchen that may contain common allergens such as peanuts, tree nuts, eggs, soy, wheat and milk. Please be aware of this before ordering and if you have any allergy concerns, please make me aware in your inquiry!